Privacy Policy

At BidCraft AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company name)
• RFP documents and proposal content you upload
• Communication preferences and feedback
• Payment and billing information

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your RFP documents and generate responses
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our AI models

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• SOC 2 Type II compliance
• Access controls and authentication measures

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@bidcraft.tech
Address: 123 Innovation Drive, San Francisco, CA 94105