Terms of Service

Welcome to BidCraft AI. By accessing or using our service, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By creating an account or using BidCraft AI, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our service.

2. Description of Service

BidCraft AI provides an AI-powered platform for analyzing RFP documents, extracting requirements, generating solution outlines, and creating compliance matrices. The service is designed to assist proposal teams in responding to government and enterprise RFPs.

3. User Accounts

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information is accurate and current

4. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Upload malicious content or attempt to compromise our systems
• Share your account with unauthorized users
• Reverse engineer or attempt to extract our AI models
• Use the service to generate false or misleading proposals

5. Intellectual Property

You retain ownership of all content you upload to BidCraft AI. We retain ownership of our platform, AI models, and all related intellectual property. You grant us a limited license to process your content solely for providing the service.

6. Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. Refunds are available within 14 days of initial purchase. Cancellations take effect at the end of the current billing period.

7. Disclaimer of Warranties

BidCraft AI is provided "as is" without warranties of any kind. We do not guarantee that AI-generated content will be accurate, complete, or suitable for your specific needs. You are responsible for reviewing and verifying all outputs before use.

8. Limitation of Liability

To the maximum extent permitted by law, BidCraft AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

9. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the service. Continued use after changes constitutes acceptance of the new terms.

10. Contact

For questions about these Terms, please contact us at:

Email: legal@bidcraft.tech
Address: 123 Innovation Drive, San Francisco, CA 94105